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Have you seen the new, exceedingly annoying commercials for AOL? Mike at Techdirt has, and he pens this comment about one of them:

It shows every AOL customer showing up at the headquarters to give suggestions. The message is supposed to be “AOL listens to its customers,” but what I (and apparently Seth) got was “every one of AOL’s customers has problems with the service and wants to complain.” Not exactly a strong selling point.

Heh. And if every one of those customers showed up at AOL headquarters with all the CDs that have arrived in the mail this year, they could probably make a stack that reaches about halfway to the moon.

2 Responses to “AOL says: We suck”

  • agaffin says:

    Actually, that commercial that shows every single AOL user descending en masse on northern Virginia is even more annoying when you recall that they are not complaining about AOL (unlike that woman with the bad haircut in the other commercial) but arriving to make suggestions on how to “make the Internet better.”

  • Mr.Way-ho says:

    I remember, “a long time ago”.. when I was looking for my first internet service provider.. I decided to try out AOL. I had hardware a problem with my dial up modem, and couldn’t get it configured to AOL(hell) the reps wouldn’t even “try” to help me.
    I swore, from that day, that I would “never” ever recommend AOL to anyone. Years later, and my years of computer experience behind me… I’ve lost track on how many computers I have built for customers of mine.
    And I also have forgot, the number of times, I have told people, “don’t use AOL”. If they don’t listen the first time.. they find out later on…
    LOL..
    Nice blog you have.
    Mr.Way-Ho

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