SiliconBeat, part of the Mercury News family, confirms that Bloglines is having “issues”:
If you’re one of the many folks who read SiliconBeat through Bloglines, you may have noticed that our content is sometimes many hours old by the time it shows up in your Bloglines reader. Apparently, Bloglines is struggling with growth issues. Spokeswoman Cathy Thompson tells us the service has outgrown its current set-up, “and that’s slowing down the processing of new posts during peak hours.” Thompson characterized it as a temporary problem, until Bloglines can move to a new co-location server facility run by its parent company, Ask Jeeves/IAC. Here’s hoping the move comes sooner rather than later.
Pardon me, but this is BS. Why isn’t this information posted on the Bloglines site? Why don’t support representatives include this information in their correspondence with people who send them e-mail reports of problems? When do they expect to have a fix? Why doesn’t Bloglines have a community site where users can exchange information? Why doesn’t Bloglines have a blog?
Meanwhile, NewsGator Online (also free) is getting more reliable every day. If you’re dissatisfied with Bloglines, check it out.